so i had ordered taillights in November for my bf, Nov 3rd to be exact. It’s Dec 15th, and the order still hasn’t been shipped out. i keep reaching out and they say it’s bc they are waiting for a new shipment but how long does it take? bc these were supposed to be an xmas gift. and he said they will get them late november. and now he’s saying late december. so i just don’t know if i should just cancel or the order or wait it out. any advice? this ever happen to anyone else
Unless your boyfriend is 6 years old, you’re fine. Not getting something before Christmas that was intended to be a gift sucks, but there are much bigger issues to deal with. I’d be more concerned with actually getting the gift, period. I’d also recommend sticking to reputable sites when shopping.
When ordering parts, I only use established sites with excellent track records. Look for BBB certifications on their pages and read their return policies.
Chances are, you won’t succeed in pursuing a refund and getting the same item from somewhere else before Christmas. Also, if you’re in Canada, keep in mind there’s still a federal postal strike, which only adds more stress to an industry that’s already dealing with its busiest season!
Just to add my two cents, I live in Aus and have purchased a bunch of stuff from Ron and the team at Whoosh this year. They’re always super timely and accommodating, but I imagine they’d be getting hammered during the festive season.
My entire car is built by Whoosh at this point! Ron is very trustworthy! Probably just a ton of backlog with the holidays.
Just another supporter of Whoosh checking in. I know he won’t rip you off. He’s a great communicator, just shoot him an email, and he’ll get back to you.